Terms and Conditions


This agreement applies as between you, the User of this Website and Heroic Hearts Project , the owner(s) of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website.. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.

1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

"Account": means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;

"Content": means any text, graphics, images, audio, video, software, data compilations, course materials, training modules, and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

"Facilities": means collectively any online facilities, tools, services or information that Heroic Hearts Project  makes available through the Website either now or in the future;

"Services": means the services available to you through this Website, specifically use of the Heroic Hearts Project  proprietary e-learning platform, including training courses, educational materials, coach and facilitator certification programs, and related support services;

"Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;

"Premises": Means Our place(s) of business located at [ADDRESS];

"System": means any online communications infrastructure that Heroic Hearts Project  makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities, discussion forums, and email links;

"User" / "Users": means any third party that accesses the Website and is not employed by Heroic Hearts Project  and acting in the course of their employment;

"Website": means the websites that you are currently using (heroicheartsproject.org and heroicheartsproject.learnworlds.com) and any sub-domains of these sites (e.g. subdomain.heroicheartsproject.org) unless expressly excluded by their own terms and conditions; and

"We/Us/Our": means Heroic Hearts Project , a nonprofit organization incorporated in the United States.

2. Age Restrictions

You must be at least 21 years of age to use this Website, create an Account, and purchase Services. By using this Website, you represent and warrant that you are at least 21 years old.

Additional eligibility requirements may apply to specific certification programs or courses. You agree to meet all stated prerequisites and requirements for any program in which you enroll.

3. Business Customers

These Terms and Conditions also apply to customers procuring Services in the course of business.

3A. Scope and Nature of Services

3A.1 Educational Purpose: The Services provided through this Website and platform are for educational and training purposes only. Our courses and certification programs provide information and training related to psychedelic integration coaching, facilitation support, and related topics. The Content and Services are designed to enhance knowledge and professional development in these areas.

3A.2 Not Medical, Therapeutic, or Clinical Services: The Content and Services provided are not medical advice, mental health treatment, therapy, psychological counseling, or clinical services of any kind. Nothing in our courses, materials, or platform constitutes or creates a doctor-patient relationship, therapist-client relationship, or any similar professional healthcare relationship. You should not rely on our educational content as a substitute for professional medical or mental health advice, diagnosis, or treatment. Always seek the advice of qualified healthcare providers with questions regarding medical or mental health conditions.

3A.3 Certification Limitations: Completion of our training programs and receipt of any certificate, credential, or documentation of completion does not:

   a) Constitute professional licensure, state or federal credentialing, or any form of official authorization in any jurisdiction; nor does it guarantee that licensure. 

   b) Qualify, authorize, or credential you to provide medical, therapeutic, psychological, or clinical services of any kind;

   c) Grant any authorization, permission, or legal right to administer, prescribe, dispense, possess, or provide psychedelic substances or any controlled substances;

   d) Guarantee, promise, or create any expectation of employment, professional opportunities, client referrals, or income;

   e) Create any fiduciary duty, professional responsibility, or ongoing obligation on the part of Heroic Hearts Project  to you or to any third parties.

You are solely responsible for understanding and complying with all applicable laws, regulations, and professional standards in your jurisdiction. You are responsible for determining what, if any, additional training, licensure, or authorization you may need to practice in your field or jurisdiction.

3A.4 Legal Compliance and Controlled Substances: You acknowledge and understand that psychedelic substances, including but not limited to psilocybin, MDMA, LSD, ayahuasca, and DMT, remain Schedule I controlled substances under the United States Controlled Substances Act and are illegal under federal law. Many psychedelic substances are also controlled or illegal under state, local, and international laws.

Our educational programs do not endorse, encourage, advocate for, or provide instruction on illegal activities, including the possession, distribution, manufacture, or use of controlled substances in violation of applicable law. The educational content provided is for informational purposes and focuses on harm reduction, integration practices, and preparation for legal contexts where such substances may be used (such as in clinical trials, religious exemptions, or jurisdictions where certain substances have been legalized).

You are solely and exclusively responsible for ensuring that any application of the knowledge, skills, or information gained through our Services complies with all applicable federal, state, local, and international laws and regulations in your jurisdiction. Heroic Hearts Project  bears no responsibility for any illegal activities undertaken by Users.

3A.5 Professional Responsibility: If you are a licensed healthcare provider, therapist, counselor, or other professional, you remain solely responsible for practicing within your scope of practice, maintaining your professional licensure and insurance, following your profession's ethical guidelines, and complying with all applicable laws and regulations. Our training does not expand your legal scope of practice or authorize any activities outside your existing professional credentials.

3A.6 No Guaranteed Outcomes: We make no guarantees, promises, or representations regarding outcomes from completing our programs, including but not limited to: employment opportunities, client acquisition, income generation, professional advancement, personal transformation, or any specific results. Your success depends on numerous factors beyond our control, including your own effort, circumstances, and the legal and professional context in which you operate.

4. Intellectual Property

4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Heroic Hearts Project , our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United States and International intellectual property and other laws.

4.2 Limited License for Educational Use: When you enroll in and pay for a course or program, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the course materials solely for your personal educational purposes. This license does not permit you to reproduce, copy, distribute, publicly display, create derivative works, sell, rent, lease, sublicense, transfer your access to others, remove copyright notices, or use the materials for any commercial purpose without our express written permission.

4.3 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.

4.4 User-Generated Content: Any content you submit through discussion forums, comments, or other interactive features remains your property. However, by submitting content, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content for the purpose of operating and improving our Services.

5. Third Party Intellectual Property

5.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.

5.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.

6. Fair Use of Intellectual Property

Material from the Website may be re-used without written permission where any of the exceptions detailed in Section 107 of the United States Copyright Act (Fair Use) apply. Such use must comply with applicable copyright law and should include appropriate attribution.

7. Links to Other Websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Heroic Hearts Project  or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

8. Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the home pages of the sites (heroicheartsproject.org or heroicheartsproject.learnworlds.com) without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at training@heroicheartsproject.org or call us in the following number: your_number.

9. Use of Communications Facilities

9.1 When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:

9.1.1 You must not use obscene or vulgar language;

9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;

9.1.3 You must not submit Content that is intended to promote or incite violence;

9.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;

9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;

9.1.6 You must not impersonate other people, particularly employees and representatives of Heroic Hearts Project  or Our affiliates; and

9.1.7 You must not use Our System for unauthorised mass-communication such as "spam" or "junk mail".

9.1.8 You must not share, distribute, or publicly post any course materials, training videos, proprietary content, or other protected intellectual property without express written permission;

9.1.9 You must not use automated systems, bots, or scripts to access, scrape, or download Content from the platform.

9.2 You acknowledge that Heroic Hearts Project  reserves the right to monitor any and all communications made to Us or using Our System.

9.3 You acknowledge that Heroic Hearts Project  may retain copies of any and all communications made to Us or using Our System.

9.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.

10. Accounts

10.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Website you represent and warrant that:

10.1.1 all information you submit is accurate and truthful;

10.1.2 you have permission to submit Payment Information where permission may be required; and

10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.

10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.

Accounts are for individual use only and may not be shared with others. Each person accessing the platform must maintain their own Account.


10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying Us of the unauthorised nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.

10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.

11. Termination and Cancellation of Accounts

11.1 Either Heroic Hearts Project  or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons in cases involving security concerns, violations of these Terms, or legal requirements.

11.2 If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.

12. Services, Pricing and Availability

12.1 Whilst every effort has been made to ensure that all general descriptions of Services available from Heroic Hearts Project  correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 13.7 for incorrect Services.

12.2 Where appropriate, you may be required to select the required Plan of Services.

12.3 We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.

12.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.

12.5 In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.

13. Orders and Provision of Services

13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between Heroic Hearts Project  and you.

13.2 Order confirmations under sub-Clause 13.1 will be sent to you before the Services begin and shall contain the following information:

13.2.1 Confirmation of the Services ordered including full details of the main characteristics of those Services;

13.2.2 Fully itemised pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;

13.2.3 Relevant times and dates for the provision of the Services;

13.2.4 User credentials and relevant information for accessing those services.

13.3 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.

13.4 Payment for the Services shall be taken via your chosen payment method, immediately for any setup fee that corresponds to the service plan you purchased and at the same day of each subsequent month ("billing cycle") for charges accrued during the previous month ("billing cycle") AND/OR as indicated in the order confirmation you received.

13.5 We aim to fulfill your Order within 2-3 working days or if not, within a reasonable period following your Order, unless there are exceptional circumstances. If we cannot fulfill your Order within a reasonable period, we will inform you at the time you place the Order by a note on the relevant web page or by contacting you directly after you place your Order. Time is not of the essence of the Contract, which means we will aim to fulfill your Order within any agreed timescales but this is not an essential term of the Contract and we will not be liable to you if we do not do so. If the Services are to begin within 14 calendar days of Our acceptance of your order, at your express request, you will be required to expressly acknowledge that your statutory cancellation rights, detailed below in Clause 14, will be affected.

13.6 Heroic Hearts Project  shall use all Our reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.

13.7 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.

Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.

13.8 Heroic Hearts Project  provides technical support via email at training@heroicheartsproject.org and through our online support system forum and/or phone. Heroic Hearts Project  makes every effort possible to respond in a timely manner, typically within 2 business days, but we do not guarantee a particular response time.

14. Cancellation of Orders and Services

We want you to be completely satisfied with the Products or Services you order from Heroic Hearts Project . If you need to speak to us about your Order, then please contact customer care on [PHONE NUMBER], or by email at training@heroicheartsproject.org or write to us at our address (see section 1 above). You may cancel an Order that we have accepted or cancel the Contract. If any Specific Terms accompanying the Service contain terms about cancelling the Service, the cancellation policy in the Specific Terms will apply.

14.1 Pre-Enrollment Cancellation: You may cancel your enrollment at any time before the course or program begins for a full refund, minus any non-refundable registration or administrative fees (if applicable and clearly disclosed at the time of purchase).

14.2 Post-Enrollment Cancellation: Once a course or program has begun and you have accessed any course materials or attended any sessions, the following refund policy applies:

   a) Within 7 Days: If you request cancellation within 7 days of the program start date and have accessed less than 20% of the course materials, you may receive a refund of 75% of the course fee.

   b) After 7 Days: No refunds will be provided for cancellations requested more than 7 days after the program start date or after you have accessed 20% or more of the course materials, whichever comes first.

14.3 Exceptional Circumstances: We may, at our sole discretion, provide refunds or credits in cases of documented medical emergencies, military deployment, or other extraordinary circumstances. Such requests must be submitted in writing with supporting documentation and will be evaluated on a case-by-case basis.

14.4 Refund Processing: Approved refunds will be processed within 14 calendar days of approval and will be issued to the original payment method.

14.5 Cancellation of Services after the 14 calendar day post-enrollment cooling off period has elapsed shall be subject to the specific terms governing those Services and may be subject to a minimum contract duration.

15. Privacy

Use of the Website is also governed by Our Privacy Policy (heroicheartsproject.learnworlds.com/privacy) which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.

16. How We Use Your Personal Information (Data Protection)

16.1 All personal information that We may collect (including, but not limited to, your name, email address, payment information, and course progress data and address) will be collected, used and held in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, the California Consumer Privacy Act (CCPA), and other relevant privacy regulationsthe provisions of the Data Protection Act 1998 and your rights under that Act.

16.2 We may use your personal information to:

16.2.1 Provide Our Services to you

 and manage your Account;

16.2.2 Process your payment for the Services; and

16.2.3 Send you course-related communications and updates;

16.2.4 Improve our Services and develop new offerings;

16.2.5 Send you information about new courses, programs, and services (you may opt out at any time)Inform you of new products and services available from Us. You may request that We stop sending you this information at any time;

16.2.6 Comply with legal obligations and respond to legal requests;

16.2.7 Maintain records for accreditation and quality assurance purposes.

16.3 In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.

16.4 We will not sell, rent, or pass on your personal information to third parties for their marketing purposes. We may share your information with service providers who assist in operating our platform (e.g., LearnWorlds, payment processors), professional advisors, law enforcement when legally required, or accrediting bodies with your explicit consentany other third parties without first obtaining your express permission.

17. Disclaimers

17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.

17.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.

17.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.

17.4 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

18. Changes to the Facilities and these Terms and Conditions

We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

19. Availability of the Website

19.1 The Website is provided "as is" and on an "as available" basis. Heroic Hearts Project  uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

20. Limitation of Liability

20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.

20.2 Nothing in these Terms and Conditions excludes or restricts

 our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable law.

20.3 Nothing in these Terms and Conditions excludes or restricts Heroic Hearts Project 's liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.

20.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.

21. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

22. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

23. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Heroic Hearts Project .

24. Communications

24.1 All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to training@heroicheartsproject.org. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

24.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the 'Unsubscribe' link in any email which you receive from Us.

25. Law and Jurisdiction

These Terms and Conditions and the relationship between you and Heroic Hearts Project  shall be governed by and construed in accordance with the Law of New York and Heroic Hearts Project  and you agree to submit to the exclusive jurisdiction of New York.

26. Indemnification

You agree to indemnify, defend, and hold harmless Heroic Hearts Project, its officers, directors, employees, agents, affiliates, and partners from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from: (a) your use or misuse of the Website or Services; (b) your violation of these Terms and Conditions; (c) your violation of any rights of another party; (d) your violation of any applicable laws or regulations; (e) any Content you submit or post through the platform; or (f) any actions you take in applying knowledge gained from our Services, particularly in jurisdictions where such activities may be illegal or regulated.

27. Contact Information

If you have any questions about these Terms and Conditions or our Services, please contact us at:

Heroic Hearts Project 

Email: training@heroicheartsproject.org

Website: https://heroicheartsproject.org

Platform: https://heroicheartsproject.learnworlds.com

Address: see footer below

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.